FAQ’s

FAQ: What is the delivery time & cost?

Delivery time and cost vary based on the size of your order:

  • Large Orders: Typically delivered within 5-7 business days.
  • Medium Orders: Generally delivered within 3-5 business days.
  • Small Orders: Usually delivered within 2-4 business days.

Shipping charges are calculated at checkout and depend on the shipping method selected and your location.

Please note that delivery times are estimates and may vary due to factors such as customs processing, local courier delays, or unforeseen circumstances.

For more information, please refer to our detailed Shipping Policy here.

FAQ: How do I return my product(s)?

Returning your product(s) is simple and straightforward:

  1. Initiate Your Return: Contact our customer service team to initiate the return process. You can reach us at [contact email/phone number].

  2. Provide Details: Have your order number ready and let us know the reason for your return. This helps us ensure a smooth process.

  3. Pack Your Item: Securely pack the item(s) you wish to return in their original packaging, if possible, along with all accessories and documentation.

  4. Ship Your Return: Ship the package back to the address provided by our customer service team. Please note that return shipping costs are typically the responsibility of the customer unless the item is damaged, defective, or incorrect.

  5. Confirmation: Once we receive your returned item(s), we will inspect them to ensure they meet our return policy criteria.

  6. Refund or Exchange: Depending on your preference and our policy, we will process your refund or exchange promptly.

For more details on our return policy, including conditions and exceptions, please visit our Return, Refund, and Exchange Policy here.

If you have any questions or need assistance with your return, feel free to contact us.

FAQ: Can I exchange my product(s)?

Yes, we offer exchanges on eligible products. Here’s how you can initiate an exchange:

  1. Contact Us: Reach out to our customer service team to request an exchange. You can contact us at [contact email/phone number].

  2. Provide Order Details: Have your order number ready and specify the item you wish to exchange and the new item you would like to receive.

  3. Check Eligibility: Ensure your item is eligible for exchange by reviewing our Return, Refund, and Exchange Policy here.

  4. Pack and Send: Pack the item securely in its original packaging, if possible, with all accessories and documentation included.

  5. Return Your Item: Ship the package back to us using the return address provided by our customer service team. Return shipping costs are typically the responsibility of the customer, unless the item is damaged, defective, or incorrect.

  6. Processing Your Exchange: Once we receive your returned item and it meets our exchange policy criteria, we will process the exchange and send out your new item.

For further assistance or questions regarding exchanges, please contact us. We’re here to help ensure you’re satisfied with your RARSPORTS experience.